Pixelgrade Transparency Report #5

The first six months of 2017 have been quite a chal­lenge due to inter­nal strug­gles and grow­ing pains, but also because of mar­ket evo­lu­tion and sur­pris­es.

transparency

Find Your Learning Tempo

I had to expe­ri­ence three types of online cours­es (Grow Your Audi­ence, Chimp Essen­tials and Sto­ry­telling for Influ­ence) to under­stand which learn­ing envi­ron­ment fits me best.

learning

Insightful books from Pixelgrade’s crew

We’re fans of a mul­ti­dis­ci­pli­nary approach, and we believe that a wide under­stand­ing on sev­er­al top­ics help us become bet­ter.

books

Authenticity makes a team stronger

I’m Oana, and for the last cou­ple of months I’ve been lead­ing our chal­leng­ing cus­tomer sup­port team. 

team

The IDEO learning experience moves people and shapes beliefs

I fin­ished the Sto­ry­telling for Influ­ence course from IDEO, and I doc­u­ment­ed the jour­ney along the way.

learn

WOWing your customers

Nowa­days, cus­tomer sup­port means so much more than find­ing solu­tions to spe­cif­ic prob­lems.

customers

Follow-up thoughts on our ebook about customer service

A sto­ry about what we’ve learned from cre­at­ing and shar­ing a guide for cus­tomer sup­port with the Word­Press lovers.

guidelines

Pixelgrade Transparency Report #4

Our six-months Trans­paren­cy Report (No. #4) about wow we did in the last half of the year and what we’ve learned.

report

We launch a new Pixelgrade

We’re hap­py to cel­e­brate a new Pix­el­grade that is bet­ter tai­lored to our atti­tude and core beliefs.

celebrate

Designing GEMA — so you think you can break the rules?

I’m Ilin­ca, one of Pixelgrade’s design­ers, and my junior months have brought a chal­lenge I would least expect.

design