Our products and this website come with the following easy to understand terms and conditions. We recommend that you familiarize yourself with them so we are on the same page.


All products sold through this website are released under the GNU Public License version 2.0 (or later). This is so you have the freedom to create something beautiful and share it back with us.

#Refund Policies

We offer a 14–days money back guarantee refund policy on all of our themes. To request a refund, just write us an e-mail at hello@pixelgrade.com and we will get in touch with you within two business days.

For yearly or monthly subscriptions, we don’t offer refunds for renewal payments. Before your subscription renewal, we’ll send an e-mail letting you know you are scheduled for a payment. If you don’t want your site to renew automatically, you can cancel from your account.

Please note that these refund policies apply only to the themes bought on the Pixelgrade.com shop. If you have purchased one of our themes from a different marketplace (eg. Envato), we comply with their own refund policies.


This site uses as a payment processor the services of Braintree, a division of PayPal, Inc. All payment details are safely saved by Braintree, not us.

Braintree accepts all major credit cards and PayPal. They also provide fraud protection services and PCI compliance to ensure your data is as safe as possible.

Our prices are VAT inclusive and we use universal pricing, meaning you will always pay the advertised price, not more, not less.

#Product Support and Updates

Each purchase (license) grants you access to Pixelgrade’s support service, which covers help with setting up your product and direction on how to use the product as advertised. Pixelgrade’s support service does not cover help with theme or plugin customization beyond the advertised features. Also, each purchase (license) grants you access to product updates meant to keep it secure and working with the latest developments of the platforms it is based on (i.e. WordPress).

When your license expires you will no longer receive product updates and customer support. You can still use the theme as-it-is, but you will not get the mentioned perks.

#Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

#Contact Information

Please see this page for contact information.

Questions about these Terms and Conditions should be sent to us at contact@pixelgrade.com.

Last updated on April 24, 2020.