Write documentation that gets the job done

This eBook is meant to help cus­tomer ser­vice depart­ments cre­ate a bet­ter doc­u­men­ta­tion for Word­Press users. Every­thing you dis­cov­er in this resource is a result of our expe­ri­ence of craft­ing mean­ing­ful rela­tion­ships with our clients.
 
We put togeth­er a frame­work that will help you cre­ate a self-ser­vice envi­ron­ment that brings results. Your team will be hap­pi­er, and your cus­tomers will make progress with ease.
 
Take this eBook as it is: an hon­est approach of how we han­dle doc­u­men­ta­tion and draw out what you need and fit your busi­ness goals.
 
Share it with your net­work, and let us know your thoughts on this one.  In the end, that’s what Word­Press is all about: give before you get, right?

What’s inside:

  • An overview about why self-ser­vice mat­ters
  • An easy-to-fol­low struc­ture for writ­ing sol­id docs
  • Tips about how to set edi­to­r­i­al require­ments
  • A quick check­list to keep you on track
  • Take­aways to own the doc­u­men­ta­tion for the long game