Getting a refund
All our products come with a 14–days money-back guarantee refund policy on all our products. If you are within that timeframe and want a refund, write us an email at [email protected], and we will get in touch and make it happen.
In the case of subscriptions, you will receive two emails informing you that a renewal is coming up. If you don’t want your subscription to renew automatically, you can cancel it from your account. If you missed the emails and the renewal payment was processed, email us within 14-days and we’ll issue a refund.
Please note that this refund policy applies only to the products purchased via Pixelgrade.com. If you have purchased one of our products from a different marketplace (e.g., Envato), we comply with their own refund policies.
Read our terms and conditions for more details.