GDPR Frequently Asked Questions

The new European Union’s law GDPR (General Data Protection Regulation) is designed to improve your visitors’ privacy right.  Below are some of the questions that you may have about GDPR and our products.

What tools do you offer to help me comply with GDPR?

Our themes and plugins do not collect any data from your visitors and this functionality is usually provided by WordPress itself or by 3rd party plugins.

In WordPress 4.9.6, several tools were introduced to help sites meet the requirements of the new European Union’s laws. You can read more about this update here.

Do your themes or plugins track any personal data of my visitors?

No. The themes and plugins do not collect any personal data from your visitors.

What data do you collect using the Pixelgrade Care plugin?

Pixelgrade Care plugin is an in‐house system that helps you manage your licenses and get support. It only collects non‐sensitive diagnostic data and usage information about your site, to allow us to provide better assistance when you reach us through our support system. It doesn’t collect any data about your visitors.

Does Google Fonts is GDPR compliant?

The Google fonts API collects a very limited set of information and uses it only for serving the font to your site. You can read more about the data Google collects, stores, and uses in connection with Google fonts here: https://developers.google.com/fonts/faq.

As an alternative, if you want to load fonts locally, you can do it manually by downloading the fonts and apply them using our Fonto plugin.

Updated on May 23, 2018

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