Do you offer customer support?

We understand that the customer service is highly important, so give our best to offer a great experience. That’s why, when you buy a product from our shop, we provide solid assistance as long as you have an available subscription.

Firstly, you should check the support area where you can find a bunch of helpful articles about how to set up the themes and make the best out of them. Also, you can reach us at hello@pixelgrade.com at any moment, and we’ll get back to you in the shortest time.

However, our service includes assistance with setting up and using our WordPress themes. We cannot provide support for any customizations or 3rd party plugins, but we make some trustworthy recommendations. If you have any troubles with plugins that we don’t refer to, it’s better to contact the authors of them.

Updated on March 21, 2017

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