Do you offer customer support?

We under­stand that the cus­tomer ser­vice is high­ly impor­tant, so give our best to offer a great expe­ri­ence. That’s why, when you buy a prod­uct from our shop, we pro­vide sol­id assis­tance as long as you have an avail­able sub­scrip­tion.

First­ly, you should check the sup­port area where you can find a bunch of help­ful arti­cles about how to set up the themes and make the best out of them. Also, you can reach us at hello@pixelgrade.com at any moment, and we’ll get back to you in the short­est time.

How­ev­er, our ser­vice includes assis­tance with set­ting up and using our Word­Press themes. We can­not pro­vide sup­port for any cus­tomiza­tions or 3rd par­ty plu­g­ins, but we make some trust­wor­thy rec­om­men­da­tions. If you have any trou­bles with plu­g­ins that we don’t refer to, it’s bet­ter to con­tact the authors of them.

Updated on March 21, 2017

Was this article helpful?